SOME DIFFERENCES BETWEEN SERVICE IT AND INTERNAL IT DEPARTMENT
1. Speed of response to remote support: can almost be the same, even IT service providers can be quicker to react thanks to our optimized tools and fast-moving team.
2. Speed of response to on-site support: the internal IT department can approach and deal with problems faster. Anyway, in some cases, IT service providers have the advantages of tool choices, and the number of workers they can dispatch, in spite of the later approach.
3. When it comes to data security and accountability: both the internal department and IT service providers would need access to a specific level of data to work. IT Systems would think that the internal IT department guarantees more security. In fact, we as a company acts as an organization, therefore possesses heavier legal responsibility.
4. Regarding costs: please refer to those who have experienced and analyzed IT services. We are sure that this approach will save you a significant budget.